Recommended Fulfillment Flow
Follow this sequence to keep fulfillment consistent and reduce errors.1
Review the order
Confirm the customer name, delivery address, and contact details are complete. Check the items, quantities, and any special instructions. Verify the payment state and confirm the correct fulfillment location is assigned before starting the pick.
2
Pick and verify items
Use the order as your picking source. If barcode scanning is available, scan each item to reduce picking errors, especially for similar products or variants. If an item is unavailable at the assigned location, check another location before marking a shortage. Review picked items and quantities against the order before sealing the package. Record any shortage, damage, or substitution according to your business policy.
3
Prepare shipment
Where your configured carrier or integration supports it, generate a shipping label and attach the tracking number to the order. Carrier assignment can also be handled automatically if you have set up an automation rule for shipping criteria.
4
Update the customer
Keep the order state current and share tracking information so the customer knows the package is on its way. Timely updates reduce support inquiries and improve customer confidence.
Fulfillment Controls
Use these practices to maintain accuracy as order volume grows.- Separate picking and verification roles for high-value orders so one person picks and another confirms contents before sealing.
- Scan during picking whenever barcode data is available. Scanning is the fastest way to catch wrong items or quantities.
- Track orders that have not progressed within your expected time window. Delays often signal a stock issue, address problem, or missed handoff.
- Investigate repeated picking errors. Patterns usually point to unclear storage locations, similar packaging, or missing barcode labels.
- Keep the carrier and tracking number attached to the correct order. Mismatched tracking creates confusion for both your team and the customer.
Label printing, carrier assignment, package tracking, and automated customer updates depend on your MyStockPulse plan and the integrations you have configured. Enable the relevant connectors in your integration settings before expecting automated shipping steps.