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This page shows you how to review past transactions, reverse incorrect sales, and manage customer records in the MyStockPulse Sales module.

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Review a Sale

Open Sales > Sales History to review completed and voided transactions. Use the available filters and date range to find a transaction. Sales History can show:
  • Sale date, store, customer, and cashier
  • Total and amount paid
  • Payment method and payment status
  • Sale status
  • Sale lines and notes
Open a sale to review its products, units, quantities, prices, subtotals, and payment details. Use Download for a PDF receipt or Print for a printable copy. Voided sales remain visible for accountability and should not be treated as active revenue.

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Void a Sale

Only a completed sale can be voided.
1

Open Sales History

Navigate to Sales > Sales History.
2

Find the transaction

Locate the sale and open its actions menu.
3

Select Void Sale

Choose Void Sale from the actions menu.
4

Enter a reason

Enter a clear reason of at least three characters.
5

Review and confirm

Review the warning and confirm the void.
Voiding a sale performs the following actions:
  • Changes the status to Voided
  • Records who voided the sale, when, and why
  • Restores the sold stock
  • Records new inventory snapshots
  • Creates a reversal accounting entry
Voiding is not deletion. If the customer already paid, follow the business’s refund procedure as well. Voiding does not physically return money.

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Customer Records

Use Sales > Customers to add, search, edit, activate, or deactivate customer records. Inactive customers cannot be selected for new transactions, but their historical sales remain available. Use a named customer for purchase history, contact details, named receipts, or follow-up. Use walk-in when customer details are unnecessary.

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Online Orders and Coupons

Use Sales > Online Orders for enabled online stores. Depending on the connection, you can review customer and delivery details, update status, and add tracking. Do not recreate an online order as a POS sale unless the business process specifically requires it. Use Sales > Coupons for promotional codes. POS promotion prices and minimum-price tiers are configured on the product, not as coupons.